SWEREF-355

Link Leave blank if none exists	Unknown macro: {div} http://www.win.tue.nl/~wstomv/edu/2ip30/references/Metrics_in_12_steps_paper.pdf
Title This is the text which will be hyperlinked, if a link exists	12 Steps to Useful Software Metrics,
SWE or Topic	SWE-090, SWE-091, SWE-092, SWE-093, SWE-094, SWE-095, SWE-096, SWE-117, Topic 5.05, Topic 7.18, Metrics,
Citation This contains additional information, which will appear after the title, separated by a comma	Westfall, Linda, The Westfall Team (2005),
Notes More specific directions where to look in the resource for relevant content	Retrieved November 3, 2014 from http://www.win.tue.nl/~wstomv/edu/2ip30/references/Metrics_in_12_steps_paper.pdf

Example Reference as it will appear to end user:

1. Title, Citation

where:

• Title = Title
• Link = http://www.nasa.gov
• Citation = Citation

Quotes used in SWEs and Topics

• SWE-090 - Management and Technical Measurements - tab 3 - from step 2 Target Goals

Step 2 Target Goals
"At the organizational level, we typically examine high-level strategic goals like being the low cost provider, maintaining a high level of customer satisfaction, or meeting projected revenue or profit margin target. At the project level, we typically look at goals that emphasize project management and control issues or project level requirements and objectives. These goals typically reflect the project success factors like on time delivery, finishing the project within budget or delivering software with the required level of quality or performance. At the specific task level, we consider goals that emphasize task success factors. Many times these are expressed in terms of the entry and exit criteria for the task."

• SWE-090 - Management and Technical Measurements - tab 3 - from step 5 Standardize Definitions

Step 5 Standardize Definitions
"When we use terms like defect, problem report, size, and even project, other people will interpret these words in their own context with meanings that may differ from our intended definition. These interpretation differences increase when more ambiguous terms like quality, maintainability, and user-friendliness are used."

• SWE-092 - Using Measurement Data - tab 3 - from step 2 Target Goals

Step 2 Target Goals
"At the organizational level, we typically examine high-level strategic goals like being the low cost provider, maintaining a high level of customer satisfaction, or meeting projected revenue or profit margin target. At the project level, we typically look at goals that emphasize project management and control issues or project level requirements and objectives. These goals typically reflect the project success factors like on time delivery, finishing the project within budget or delivering software with the required level of quality or performance. At the specific task level, we consider goals that emphasize task success factors. Many times these are expressed in terms of the entry and exit criteria for the task."